Orders must pass through local postal services before they are sent out of delivery. This means that orders can get caught up in either customs or at the local sorting office near your location. Orders can be delayed by up to 2 weeks within its postal journey. Please be patient, as we cannot issue you with a re-ship or a refund unless your order is over 10 working days late after the maximum stated delivery time.
Please note: Due to COVID-19, there may be a delay in dispatch and delivery, but we aim to keep to these estimated times.
We do apologise for any inconvenience caused.